The System State backup of a Windows Server 2008 system fails with the error "A failure occurred accessing the object list"
0xe000fedd - A failure occurred accessing the object list.
V-79-57344-65254 - A failure occurred accessing the object list
The System State backup of a Windows Server 2008 or Windows Server 2008 R2 system using Backup Exec includes a copy of all executable files (.exe) that are registered as Services on the system. In order to get the list of executables necessary for backup and to get their location on disk, Microsoft's Volume Shadow Copy Services (VSS) reads the "ImagePath" value for each service from the Windows Registry. This process will fail if a 3rd party application has a service registered with one or more invalid slash '/' characters in the path to the .EXE file instead of using all backslash '\' characters as required.
Debug information for the Backup Exec Remote Agent for Windows Servers process (beremote.exe) from the server being backed up will be needed to determine the details of the application with the invalid path information. Once the application is identified it may be necessary to contact the 3rd party vendor to identify the invalid registry information.
For more information on obtaining debug information contact Symantec Technical support or refer to the Related Documents section.
The 3ware invalid path is listed as shown in the following figure :
|APPLICATION||3Ware/LSI 3dm2 ATA/SATA Raid Utility|
|SERVICE NAME||3ware 3DM2|
|APPLICATION||JD Edwards EnterpriseOne|
|SERVICE NAME||JDE E900 B9 Network|
|REGISTRY VALUE||HKLM\SYSTEM\CurrentControlSet\Services\JDE E900 B9 Network\ImagePath|
|SERVICE NAME||SNWL Viewpoint Webserver|
|APPLICATION||Barracuda Backup Agent|
|SERVICE NAME||Barracuda Backup Agent|
|INVALID PATH||\barracuda\barracuda backup agent\win\x86_64\/bbwinsdr.exe|
Issue has been observed with both Windows Server 2008 and Windows Server 2008 R2