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Problem
Duplication job fails with error code 191
Error Message
Details of the job in the Activity Monitor:
Critical bpdm(pid=xxxxx) sts_read_image failed: error 2060017 system call failed
Critical bpdm(pid=xxxxx) image read failed: error 2060017: system call failed
bpdm Log entries :
HostName: STSImageManager: read() failed on image file L:\NBU_TEST\client_1229949000_C1_F1.1229949000.img (error=1450, Unknown error)
STSImageManager: Caught exception in STSIMGImageManager::ReadImage, FILE=STSIMGImage.cpp, FUNCTION=STSIMGImage::ReadImage, LINE=204, ERROR=STS_ESYS
Cause
From the Microsoft's KB article 304101:
One possible resolution is to restrict the backup so that it backs up one file at a time. This may or may not work depending on the sizes of the files to be backed up. (It is expected to work on files that are smaller than 180 gigabytes [GB].) You can also try this resolution if you are backing up several large files, but each file is smaller than 180 GB.
http://support.microsoft.com/kb/304101/en-us
Solution
To fix this issue, do either of the following:
Fine-tune the PoolUsageMaximum, PagedPoolSize registry entries, as per TechNote 295563, found below in the Related Documents section.
Reduce the fragment size of the DSSU to a value less then 100 Gb , take another backup of the server, and then duplicate the images to Tape.
Terms of use for this information are found in Legal Notices.
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
