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Error is encountered while configuring Veritas Operations Manager (VOM) on the Central Server; error: Database configuration failed

Article: 100030891
Last Published: 2015-10-15
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

BACKGROUND

Installing VOM at the Central Server (CS) involves 2 steps.

 

1)  Installing the VOM software at the command line.

2)  Configure the software using a web browser.

 

ISSUE

 

During the configuration, an error is displayed about configuring the database (the installation wizard will automatically perform a rollback and display a link to view the configuration log).

Error Message

GUI:

 

Central Server configuration log:

[02/02/2012 13:50:40] Executing: /opt/VRTSsfmh/bin/xdbadm -s ***** HABDBSYNC -p ***** --odbc /etc/vx/VRTSsfmcs/.odbc.ini --database SFMdb3 --conf /var/opt/VRTSsfmcs/conf
[02/02/2012 13:50:41] Output:
[02/02/2012 13:50:41] Database configuration failed

error seen in config_db.log:

Wednesday, February  8, 2012 11:40:08 AM EST:  svcadm enable -s svc:/system/vxsfmcsdb:default   > /dev/null 2>&1
Wednesday, February  8, 2012 11:40:08 AM EST:  Warning: :  :

errors encountered during troubleshooting:

# /opt/VRTSsfmh/bin/xdbadm -s -u HABDBSYNC -p "12345" -c /var/opt/VRTSsfmcs/conf -o /etc/vx/VRTSsfmcs/.odbc.ini -d SFMdb3 -v
Error: rc = -1 error= Cannot connect to database
Details = [Sybase][ODBC Driver][SQL Anywhere]Parse error: Cannot find .ini file
Error: Failed to update password in db

 

# svcadm enable -s svc:/system/vxsfmcsdb:default
svcadm: Instance "svc:/system/vxsfmcsdb:default" has unsatisfied dependencies

Cause

Unknown dependency error using SFM service to start the VOM database during configuration.  Presumably some type of system security hardening.

Solution

WORKAROUND

file to modify:  /opt/VRTSsfmcs/config/adm/config_db.pl
(database configuration script)

 

 

change these 2 lines:

execute_cmd_log_only("svcadm enable -s svc:/system/vxsfmcsdb:default  $DEV_NULL", "");

`echo "svcadm enable -s svc:/system/vxsfmcsdb:default" >> $upgradefile`;

 

to:

 

execute_cmd_log_only("$DB_BIN_DIR/db_start.sh  $DEV_NULL", "");

`echo "$DB_BIN_DIR/db_start.sh" >> $upgradefile`;

 

Note: VOM database will be started during configuration using init db_start script rather than svcadm enable command

If the error still repeats, then check the logs and manually run config_db.pl will all attributes, which can be found from the log file.

Syntax will look similar to this 

# /opt/VRTSsfmcs/config/adm/config_db.pl --config --force  --dbpath /var/opt/VRTSsfmcs/db --password ***** --serverport 5636 --hostname hostname.com.au  --mh_version_short 5.0 --mh_version_long 5.0.196.0 –debug

If there are no error, return back to webpage and re-configure the VOM server to complete the VOM server configuration. 

 


Applies To

Solaris 10

VOM 4.1 and VOM 5.0

 

The issue appears to be isolated to a behavior of Solaris Fault Manager (SFM) service and may occur outside this specific environment.

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