Problem
When launching the Windows InfoScale installer, a blank page (CDBrowser.hta) comes up, preventing the installer from progressing.
Error Message
There are no error messages reported on the installer UI.
Attempting to launch the CDBrowser.hta from the <installdir>\bin\ path or setup.exe from the installation media comes up as a blank screen.
Alternately, trying to launch the installer using the LaunchVPI command: <installdir>\bin\LaunchVPI.exe CCFEngine.exe -s SFHA_ADVServerInstallWizard.xml fails with the below error message:
Program 'LaunchVPI.exe' failed to run: The file or directory is corrupted and unredableAt line:1 char:1
Cause
This can be caused by a corrupt or incomplete installation media.
Solution
It is recommended that a new copy of the installation media be downloaded. New installation media can be downloaded from the Download Center
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.