Problem
The appliance is unable to detect the RAID controller SuperCap.
Error Message
V-475-102-1031: Unable to detect the RAID controller SuperCap. The performance of the disk write operations may not be optimal.
Cause
This issue may occur due to a loose connection, a faulty SuperCap, outdated RAID firmware, or a RAID controller failure.
Solution
Contact Technical Support to ensure a proper connection, reseat or replace the SuperCap, and check the RAID controller.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.