Exchange GRT backup is completed with Status 1

Article: 100060029
Last Published: 2023-12-19
Ratings: 0 0
Product(s): NetBackup

Problem

Exchange GRT backup is completed with Status 1

 

Error Message

Bpbkar debug log shows:

ERR - Set_Exchange_Impersonation: Login failed for user <domain\account name> with error 0x775.

 

Cause  

The NetBackup account entered in the NetBackup Administrator Console under "Host Properties | Clients | Exchange server name | Windows Client | Exchange" under "Exchange Credentials" is locked out of Active Directory, causing all clients using the account to fail.

 

Solution

Unlock the account in Active Directory.

How to unlock active directory account lockouts - Specops Software

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