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Article: 100060029
Last Published: 2023-12-19
Ratings: 0 0
Product(s): NetBackup
Problem
Exchange GRT backup is completed with Status 1
Error Message
Bpbkar debug log shows:
ERR - Set_Exchange_Impersonation: Login failed for user <domain\account name> with error 0x775.
Cause
The NetBackup account entered in the NetBackup Administrator Console under "Host Properties | Clients | Exchange server name | Windows Client | Exchange" under "Exchange Credentials" is locked out of Active Directory, causing all clients using the account to fail.
Solution
Unlock the account in Active Directory.