V-475-109-1004: MSDP tlog is older than 24 hours

Problem

MSDP tlog is older than 24 hours.

Error Message

The MSDP tlog is older than 24 hours, indicating that Content Routers (CR) queue processing has failed. This error can also happen because of an excessive number of tlogs that take longer than 24 hours to process. Contact technical support for assistance.

Cause

​The MSDP tlog is older than 24 hours, indicating that Content Routers (CR) queue processing has failed. This error can also happen because of an excessive number of tlogs that take longer than 24 hours to process.

Solution

Attempt to process the tlogs by manually processing the queue.  If the issue persists, ​Contact technical support for assistance.

Note all commands are run from the following directories for msdp.

         Unix:  /usr/openv/pdde/pdcr/bin

         Windows:  <install_path>\veritas\pdde

1.      Process the transaction queue twice. See  Process the transaction queue.   

         crcontrol --processqueue

2.      Monitor queue processing (busy:no means its complete)

         crcontrol --processqueueinfo

3.      Keep running queue processing until the queue reaches 0.

         crcontrol --queueinfo

4.      Once the queue is 0 and the queue processing says busy:no then start compaction

         crcontrol --compactstart 0 0

5.      Check that compaction is still running (busy:no means its complete)

         crcontrol --compactstate

UMI : V-475-109-1004