How to tell if any Netbackup Emergency Engineering Binaries (EEBs) are installed on NetBackup Servers

Description

This article provides steps to determine if Emergency Engineering Binaries (EEBs) are installed on BYO (Bring Your Own) NetBackup servers or Server Instances running on Flex Appliances.

There is a versioninfo command within NetBackup that is used to validate the exact Engineering Binaries in place on the servers. The syntax differs slightly between UNIX/Linux and Windows platforms, and this article provides detailed instructions for both.

Steps for UNIX/Linux Systems

1. Locate the versioninfo Command:

   • The versioninfo command is located in the /usr/openv/netbackup/bin/goodies/support directory.

2. Run the versioninfo Command:

   • Navigate to the directory where the versioninfo command is located:

     cd /usr/openv/netbackup/bin/goodies/support

   • Run the following commands to check for installed EEBs:

     versioninfo -d /usr/openv/lib
     versioninfo -d /usr/openv/netbackup/bin
     versioninfo -d /usr/openv/netbackup/bin/admincmd
     versioninfo -d /usr/openv/volmgr/bin

Steps for Windows Systems

1. Locate the versioninfo.exe Command:

   • The versioninfo.exe command is located in the install_path\Veritas\NetBackup\bin\goodies directory.

2. Run the versioninfo.exe Command:

   • Open a Command Prompt and navigate to the directory where the versioninfo.exe command is located:

     cd "install_path\Veritas\NetBackup\bin\goodies"

   • Run the following commands to check for installed EEBs:

     versioninfo -d "install_path\Veritas\NetBackup\lib"
     versioninfo -d "install_path\Veritas\NetBackup\bin"
     versioninfo -d "install_path\Veritas\Volmgr\bin"
     versioninfo -d "install_path\Veritas\NetBackup\bin\admincmd"

Note: The directories listed above are example commands, as this is not an exhaustive list; see the NBSU output for additional paths.

Interpreting the Output

The output of the versioninfo command will list all installed binaries, including their E-track numbers and version numbers. Below are examples for both UNIX/Linux and Windows platforms:

UNIX/Linux Example Output

======= /usr/openv/netbackup/bin/nbemm =======
@(#) NetBackup_10.5.0.1_EEB1_PET4191424_SET4191719

Windows Example Output

======= D:\Program Files\Veritas\netbackup\bin\nbemm.exe =======
@(#) NetBackup_10.5.0.1_EEB1_PET4191424_SET4191719

• Etrack 4191424: This is the parent Etrack (PET).
• Etrack 4191719: This is the sibling/child Etrack (SET).
• Version: Ensure the version matches the required level for the EEB (e.g., EEB1).

This Engineering Binary is for nbemm from EEB 4191719 version 1.

Using the NBSU Tool to Check Installed EEBs

The NetBackup Support Utility (NBSU) can be used to collect detailed information about installed EEBs across your environment. This tool is available for both UNIX/Linux and Windows platforms.

Steps

1. Navigate to the support directory where the NBSU tool is located:

   • UNIX/Linux:

     cd /usr/openv/netbackup/bin/support

   • Windows:

     cd "install_path\Veritas\NetBackup\bin\support"

2. Run the following command to collect the NBSU information:

   nbsu

3. Locate the output directory created by the NBSU tool. Inside this directory, find the file named NBU_versioninfo.txt. This file contains detailed information about installed EEBs.

Interpreting the NBSU Output

The output in the NBU_versioninfo.txt file is the same as shown above in the "Interpreting the Output" section for the versioninfo command.

EEB Management Tool Overview

The EEB Management tool provides comprehensive visibility into all Emergency Engineering Binaries (EEBs) deployed across the NetBackup environment. This feature reports detailed information about installed EEBs and the NetBackup hosts that have them installed. Users can export EEB data to CSV files, facilitating the development of an upgrade strategy for their environment.

• The EEB Management tool is accessible via the Web UI on any Primary servers on 10.2 or higher.
• No additional installation or configuration is required beyond the primary server setup.
• For EEB information to be visible in the Web UI, Primary servers, media servers, and clients must be running version 8.0 or later.
• NetBackup™ Release Notes Last (10.2) > New EEB management view (veritas.com)

Additional Notes

• These steps apply to BYO servers and Server Instances running on Flex Appliances.
• For Access Appliances and NetBackup Appliances, refer to the relevant KB articles.