How to restart NetBackup and PBX services on Windows

How to restart NetBackup and PBX services on Windows

Article: 100012543
Last Published: 2021-07-29
Ratings: 57 24
Product(s): NetBackup


How to restart NetBackup and Veritas Private Branch Exchange (VxPBX) services on Windows.

Stopping Services

  1. Stop NetBackup services.
    • <install_path>\NetBackup\bin\bpdown /f /v
  2. Check the NetBackup services are stopped.
    • <install_path>\NetBackup\bin\bpps
    • Note: Only bpps should show as running. However, if other NetBackup services did not stop completely, please stop the remaining process by using the OS level taskkill command, or end the process from the Task Manager.
    • Syntax: taskkill /PID <pid> /F
  3. Stop VxPBX service.
    • net stop VRTSpbx

(Optional) Follow these steps for service restart issues.

Note: The optional steps are not normally needed, but may be useful if there are any problems with service restart.

  1. (Optional) Remove temporary files.
    • <install_path>\NetBackup\var\*.ior
    • <install_path>\NetBackup\var\*.ior.mgr
  2. (Optional) Remove lock files.
    • <install_path>\Volmgr\misc\*lock*
  3. (Optional) Manually clear host cache.
    • Delete the contents of the host_cache directory.
  4. (Optional) Clear old legacy and unified logs.
    • <install_path>\NetBackup\bin\bpclntcmd -clear_old_logs 0
    • <install_path>\NetBackup\bin\vxlogmgr -d

Starting Services:

  1. Start VxPBX service.
    • net start VRTSpbx
  2. Start NetBackup services.
    • <install_path>\NetBackup\bin\bpup /f /v

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