Error when configuring SMTP email notifications with Veritas System Recovery. ECE3006B: Unable to load OS's e-mail functionality
Problem
When attempting to configure e-mail notification in Veritas System Recovery (VSR), an error appears and the notifications are not sent.
Error Message
ECE3006B: Unable to load OS's e-mail functionality
Cause
VSR's use of SMTP depends on Microsoft's Collaboration Data Objects Messaging (CDO) API. This can become disabled if there is a problem with the Microsoft module CDOSYS.DLL or its associating registry entries. Other SMTP applications on the same system may be unaffected.
Solution
1. Confirm that CDOSYS.DLL exists in the C:\Windows\SYSTEM32 directory and (if applicable) the C:\Windows\SysWOW64 directory.
2. Re-register CDOSYS.DLL in both directories:
- regsvr32 c:\windows\system32\cdosys.dll
- regsvr32 c:\windows\sysswow64\cdosys.dll
3. Try again to configure SMTP e-mail notifications in VSR
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.