V-79-57344-38724 - A GRT backup of a Dynamic Disk thru the VMware agent fails with "Directory does not support Granular Recovery Technology (GRT)."
Problem
A Granular Restore Technology (GRT) backup thru the VMware agent (AVVI) of a Windows dynamic disk fails with "V-79-57344-38724 - Directory does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory".
Error Message
Job Log error:
V-79-57344-38724 - Directory does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
Media Server SGMon debug log:
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - ResolveVolumes: Dynamic partitions are UNSUPPORTED
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - ResolveVolumes: Failed err = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - ResolveVolumes: retVal = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - ResolvePartitions: Failed err = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - ResolvePartitions: retVal = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - VM_VCBPROXY_FS::GetVmdkDiskBitMap: status CODE (E00095A5) for VM <(DC)Server(DC)\vm\Server1>
[16588] 01/10/12 14:02:10 [fsys\vmvcb] - VM_VCBPROXY_FS::GenerateDiskDetailsForVM(): GetVmdkDiskBitMap (2) status CODE (E0009582) getting Disk Bit Map for vm '(DC)Server(DC)\vm\Server1'
Cause
Granular Restore Technology (GRT) backups using the VMWare Virtual Infrastructure Agent (AVVI) to a dynamic disk is not supported at this time.
Solution
Workaround:
If File or Application level GRT is required, backup the volume using the Remote Agent for Windows (RAWS) by selecting the guest directly (not through the VCenter or ESX server).
-or-
If File and Application level restore is not required, turn off File and Application GRT for the backup.