V-79-57344-38724 - A GRT backup of a Dynamic Disk thru the VMware agent fails with "Directory does not support Granular Recovery Technology (GRT)."

Article: 100008451
Last Published: 2025-05-20
Ratings: 0 1
Product(s): Backup Exec

Problem

A Granular Restore Technology (GRT) backup thru the VMware agent (AVVI) of a Windows dynamic disk fails with "V-79-57344-38724 - Directory does not support Granular Recovery Technology (GRT).  Granular restores cannot be performed for items in this directory". 

 

Error Message

Job Log error:
V-79-57344-38724 - Directory does not support Granular Recovery Technology (GRT).  Granular restores cannot be performed for items in this directory.

Media Server SGMon debug log:
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - ResolveVolumes: Dynamic partitions are UNSUPPORTED
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - ResolveVolumes: Failed err = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - ResolveVolumes: retVal = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - ResolvePartitions: Failed err = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - ResolvePartitions: retVal = 0XE00095A5
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - VM_VCBPROXY_FS::GetVmdkDiskBitMap: status CODE (E00095A5) for VM <(DC)Server(DC)\vm\Server1>
[16588] 01/10/12 14:02:10 [fsys\vmvcb]         - VM_VCBPROXY_FS::GenerateDiskDetailsForVM(): GetVmdkDiskBitMap (2) status CODE (E0009582) getting Disk Bit Map for vm '(DC)Server(DC)\vm\Server1'

 

Cause

Granular Restore Technology (GRT) backups using the VMWare Virtual Infrastructure Agent (AVVI) to a dynamic disk is not supported at this time. 

 

Solution

Workaround:


If File or Application level GRT is required, backup the volume using the Remote Agent for Windows (RAWS) by selecting the guest directly (not through the VCenter or ESX server).

-or-

If File and Application level restore is not required, turn off File and Application GRT for the backup.
 

References

UMI : V-79-57344-38724

Was this content helpful?