Problem
A backup to Data Domain or OST provider fails with the following ...
Critical bptm (pid=2175) sts_get_server_prop_byname failed: error 2060046 plugin error
Critical bptm (pid=2175) failure to open sts for storage server foobar: plug-in reports error 2060046 plugin error
media open error (83)
Error Message
Bptm reports for Data Domain Target :
<16> foobar: /usr/openv/lib/ost-plugins/libstspiDataDomain.so:stspi_open_server STS_EPLUGIN failed to resolve host Host_name (Host name lookup failure)
Cause
The media server fails to perform a reverse lookup on the OST host.
Solution
Check Hosts files and DNS for missing entries or performance of DNS.
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