After installing Veritas System Recovery, there is a Device Manager error for Generic Mount Control Device

Problem

After installing Veritas System Recovery, there is a Device Manager error (yellow splat) for Generic Mount Control Device.

Error

This device is not working properly because Windows cannot load the drivers required for this device.

Cause

After upgrading System Recovery, unnecessary "Generic Mount Control Device" entries that have the exclamation mark may be added. 

Or

The Generic Mount device driver was not properly detected.

Solution

If multiple "Generic Mount Control Device" entries are found and one of them does not have an exclamation mark, keep the "Generic Mount Control Device" entry that does not have the exclamation mark and delete "Generic Mount Control Device" entries that have the exclamation mark.
 

If only one "Generic Mount Control Device" entry that has an exclamation mark is found, perform below.

Drivers loaded are:
\windows\system32\drivers\genericmount.sys

The driver for the Generic Mount device can be found in:

64-bit system:  C:\Windows\System32\DriverStore\FileRepository\genericmount.inf_amd64_xxxxxxxxxxxxxxxx\

32-bit system: 
C:\Windows\System32\DriverStore\FileRepository\genericmount.inf_xxxxxxxx\

NOTE: The number at the end of the folder name may vary.

Right-click on the GenericMount.inf in the appropriate location and select "Install" to install it.
Alternatively, the above driver can be browsed for from Device Manager by clicking on "Update Driver" and then browsing to one of the above locations depending on the operating system in use.

At this time, there are no plans to address this issue through a patch or hotfix in the current or previous versions of the software. Although this issue may potentially be resolved in a future major revision, it is not currently scheduled for any upcoming release. If this issue has a significant business impact on your continued use of the product, please contact your Sales representative or the Sales team to discuss your concerns.