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Article: 100004281
Last Published: 2025-09-09
Ratings: 3 5
Product(s): NetBackup
Problem
NetBackup status code 2808: Windows File System policy restore error
Error Message
An error caused some or all of the files to fail the restore operation.
Solution
Try the following possible solutions in the order presented:
- Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore.
- Examine the status or the progress log on the client for messages on why the restore failed.
- Check the All Log Entries report on the server.
- Check that you have selected the correct restore type on the Backup, Archive, and Restore GUI.
- Check that there is sufficient disk space on the volume being restored to.
- Check ownership and permissions on directories where files are being restored.
- Check that the correct media server is selected for the restore operation.
- Use the Media Server Override option if the original media server that performed backup is not available.
- Check that the destination directories or files exist. If so, select the Overwrite existing files option on the Backup, Archive, and Restore GUI.
- Check the following logs for additional failure information:
- NetBackup tar log
- Master server: bprd, nbjm
- Media server: bpbrm, bptm, bpdm
- Client: tar
Correct any problems that you find and retry the restore.