Error "A network connection to the server could not be established" occurs while attempting run a restore job or run Test Resource Credentials in backup Exec after it.

Problem

Error "A network connection to the server could not be established" occurs while attempting to run a restore job or  run Test Resource Credentials in backup Exec after it.

Error Message

"A network connection to the server could not be established"

Solution

1. Check whether Port 10000 is in use by any 3rd party application other than beremote.exe on the particular remote server by running netstat -ab in CMD Prompt. If yes, follow further steps.

2. Stop the Backup Exec services on the Backup Exec server. It can be done from BEUtility (default location C:\Program Files\Veritas\Backup Exec)

3. From the right pane, select the Backup Exec server
    Note: If it is not listed, then right-click All Backup Exec Servers and select New Backup Exec Server.

4. Right click on the Backup Exec server name and click Stop Services.

5. Click Start | Run, and type NOTEPAD.EXE to start Notepad.

6. Click File | Open. Browse to the C:\Windows\System32\drivers\etc directory, and select the Services file.

7. At the end of the document, type NDMP , and then press Tab key and type the port that NDMP will use, and then add /tcp . Press Enter to go to the next line. See Fig. below.

8. Click File | Save.

Note: If the services file doesn't get saved after adding NDMP port, Go to the properties of the services file and under the security tab, Edit -> Add the SLA and provide full permission to it and try to save the file again. It should save the changes.

9. Click File | Exit.

10. From BEUtility, Click on All Backup Exec Servers -> Select the Backup Exec server name -> Right click on the Backup Exec server name and click Start Services.