Summary
Wireless Solutions Provider
Industry
Telecommunications
Challenge
As the company grew and expanded into new markets, complex storage infrastructure made it difficult and time consuming to collect and analyze backup information. Home-grown solution couldn’t be customized easily, requiring complex and redundant programming. Compliance requirements constantly change, requiring a dynamic backup reporting tool.
Solution
The wireless solutions provider deployed APTARE Backup Manager across its 11 global data centers. The solution delivers real-time status of the entire storage environment, as well as historical comparisons to support backup process improvement. The backup information is also archived, preserving the acquired process insights. The database and reporting mechanism of APTARE IT Analytics are integrated with the company’s ticketing system to create a unified solution that is able to identify, track, analyze, resolve, and report on backup errors.
Outcome
With APTARE IT Analytics, the wireless provider now has a dynamic backup reporting tool that has streamlined reporting and auditing processes, enabled more efficient backup architecture, and boosted the confidence of business unit mangers in the protection of their data.