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HotFix to remove the "does not contain a license" notification on NetBackup Appliance 5x40 models
Abstract
Description
After NetBackup appliance models 5240, 5340 and 5340 HA successful upgrade to version 5.1.1, a notification message “[Error] This appliance does not contain a license. Install a valid license for this appliance.” will appear when log into the NetBackup Appliance Web Console or NetBackup Appliance Shell Menu.
Some operations through shell command or web console may get restriction with a notification message " [Error] V-409-707-30001 This appliance does not contain a license. Install a license with the following command: 'Manage>License>Appliance>Add'. " These operations include "Manage>Storage Resize", "Manage>Storage>Create", "Manage>Software>Download" and "Manage>Software> Install" for some update package.
However, appliance models 5240, 5340 and 5340 HA do not require a software license as these appliances were originally sold without a separate software entitlement.
Install this HotFix to remove those notifications together with operations' restrictions.
Downloading and Installation Instructions
The following procedure describes how to download and install the HotFix.
- Manually downloading this package.
Perform this task from a computer that can access the Internet and can also communicate with the appliance. Internet access is required to download the package from the Veritas Support web site to the appliance.
- To upload this package to an appliance using a CIFS or NFS share
1. Open an SSH session and log on to the appliance as an administrator using the NetBackup Appliance Shell Menu.
2. Open an NFS or a CIFS share by entering the following command:
Main_Menu > Manage > Software > Share Open
3. Map or mount the appliance share directory as follows:
-UNIX
Mount the following appliance NFS share:
mkdir -p /mount/<appliance-name>
mount < appliance-name>:/inst/patch/incoming /mount/< appliance-name>
4. After you have successfully copied the package into the mounted share, unmap or unmount the shared directory.
5. On the appliance, enter the following command to close the NFS and the CIFS shares:
Main_Menu > Manage > Software > Share Close
- To upload the package to an appliance using NetBackup Appliance Web Console
1. Open a browser and log into the appliance as an administrator using the NetBackup Appliance Web Console.
2. Click on the menu Manage, then click on the menu Software Updates and enter the software page.
3. Click on the button Upload and upload the package to the appliance, waiting for file uploaded successfully.
- To install this package using NetBackup Appliance Shell Menu
1. To list the available HotFix packages on the appliance, enter the following command and note the name of this package:
Main_Menu > Manage > Software > List Downloaded
Running this command validates and moves the package from the share directory to its proper location. You are not notified that this move has occurred. If the command shows a status of Pending, wait a few minutes and try it again.
2. Run the following command to install the package on the appliance:
Main_Menu > Manage > Software > Install hotfix_name
3. Get the a detailed listing of all the installed Emergency Engineering Binaries (EEBs) to verify this HotFix installation on the appliance:
Main_Menu > Manage > Software > List EEBs
Applies to the following product releases
Update files
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