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NetBackup 9.0 / 4.0 Hotfix - VMware virtual machine entered into emergency mode at first boot after successful restore. (Etrack 4044423)

HotFix
Update ID: UPD519863
Version: 9.0 / 4.0
Platform: Cross-Platform
Release date: 2021-10-18

Abstract

VMware virtual machine entered into emergency mode at first boot after successful restore.

Description

Veritas Bug ID: ET 4044423

 

Version:  NetBackup 9.0

 

Problem Description:  VMware virtual machine entered into emergency mode at first boot after successful restore.

 

Conditions:

  1. On RHEL vm created a disk size of 17TB.
  2. On this disk created EXT4 fs of 17TB and mounted.
  3. Kept the "exclude deleted blocks" setting checked.
  4. Performed VM backup.
  5. Once backup is complete performed full vm restore.
  6. VMware virtual machine entered into emergency mode at first boot after successful restore.

Or

  1. On RHEL vm created a disk size of two 9TB.
  2. Consolidating disks with LVM.
  3. On this disk created EXT4 fs of 18TB volume and mounted.
  4. Kept the "exclude deleted blocks" setting checked.
  5. Performed VM backup.
  6. Once backup is complete performed full vm restore.
  7. VMware virtual machine entered into emergency mode at first boot after successful restore.
     

Installation Location:  Media Server (the VMWare backup/restore host)

 

Fixes Included: ET 4044423

 

Installation Instructions:  

 

Please follow the EEB Installer instructions:

 

Using the NetBackup Emergency Engineering Binary (EEB) installer 
https://www.veritas.com/docs/100019405

 

Installing EEBs on a NetBackup 52x0 / 5330 Appliance
https://www.veritas.com/docs/100023444

 

How to install client EEB's with VxUpdate 
https://www.veritas.com/support/en_US/doc/125240132-131571482-0/v130876036-131571482

 

How to install Emergency Engineering Binaries on a VCS clustered NetBackup server 
https://www.veritas.com/docs/100021995

 

Downloads:

NB_9.0_ET4044423_1.zip
NBAPP_EEB_ET4044423-4.0.0.0-1.x86_64.rpm
VRTSflex-nb_EEB_ET4044423-9.0-1.x86_64.rpm

 

Binary Package Contents and checksums for all files (cksum):

 

File                                                       Checksum    Byte count

AMD64/libfs_ext.dll                          1084981627    136704
linuxR_x86/libfs_ext.so                    3656470167    288078
linuxR_x86_2.6.32/libfs_ext.so       3656470167    288078
linuxS_x86/libfs_ext.so                    351138935    311960
linuxS_x86_4.4.73/libfs_ext.so       351138935    311960

 

Recommended service state:

Stop all NetBackup services before applying this hotfix.

Applies to the following product releases

NetBackup 9.0
Release date: 2021-01-01
End of standard support: To be determined
Sustaining support starts: To be determined
End of support life: 2024-01-01
NetBackup Appliance OS 4.0
Release date: 2021-03-01
End of standard support: To be determined
Sustaining support starts: To be determined
End of support life: 2024-01-01

Update files

 File name Description Version Platform Size

Knowledge base

4
After successful VMware restore, the VM goes into emergency mode if it has a volume larger than 16TB.
2022-07-18

Problem After the successful restore of Linux virtual machine on VMware ESXi, the guest OS goes into emergency mode and does not start properly. This issue is observed when all of the following conditions are true. The OS of the virtual machine i...