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NetBackup 8.1.2 / 3.1.2 HotFix - Virtual Machine will not boot after restore (Etrack 3976070)
Abstract
Description
Veritas Bug ID: ET 3976070
Version: NetBackup 8.1.2
Installation Location: Server (VMWare backup host)
Problem Description:
- Restore of Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition) is being modified and not bootable but has exit status 0 on backup and restore jobs.
- Virtual machines are not bootable once restored (MBR dynamic disk).
- Offset is being translated twice on LDM disks when excluding the page file. This results in the wrong sector being skipped during the backup, potentially causing a corrupt backup image.
- VMware backups hang during getExtent call occasionally. This changes assignment of a negative number to an unsigned variable, logs once every 10k iteration of a file, and will fail the extent calculation if the same offset is seen 10k times in a row.
Fixes Included in EEB Bundle Version 2:
3973811: VMware backups in a hung state
3977894: [SWST] Virtual machines are not bootable once restored (MBR dynamic disk)
Restore of Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition) completes with status 0, but the VM is not bootable once restored. The VM was backed up via VMWare Policy with the optimization parameter Exclude swap and paging files enabled.
A workaround is to disable Exclude swap and paging files in the VMWare policy.
To correct this issue, please download and install the following EEB (Emergency Engineering Binary).
Note: This EEB should be installed on servers running NetBackup 8.1.2 version. If a previous version of the EEB is installed on a system, remove it before applying the newer version.
Versions affected
- NetBackup 3.1.2 (8.1.2)
Downloads:
- NB_8_1_2_ET3976070_2.zip
- NBAPP_EEB_ET3976070-3.1.2.0-2.x86_64.rpm
Checksum for all files:
File Checksum Byte count
AMD64/libfs_ntfs.dll 3485696893 258560
AMD64/libos_unix.dll 3344002530 368128
AMD64/libos_win.dll 574620857 407040
AMD64/libpv_ntfs.dll 3149825391 365056
linuxR_x86/libfs_ntfs.so 3944540341 449708
linuxR_x86/libos_unix.so 2910650570 498164
linuxR_x86/libos_win.so 4232047313 514114
linuxR_x86_2.6.32/libfs_ntfs.so 3944540341 449708
linuxR_x86_2.6.32/libos_unix.so 2910650570 498164
linuxR_x86_2.6.32/libos_win.so 4232047313 514114
linuxS_x86/libfs_ntfs.so 1525531379 471402
linuxS_x86/libos_unix.so 2617345730 521042
linuxS_x86/libos_win.so 2884292424 541420
linuxS_x86_3.0.76/libfs_ntfs.so 1525531379 471402
linuxS_x86_3.0.76/libos_unix.so 2617345730 521042
linuxS_x86_3.0.76/libos_win.so 2884292424 541420
Installation Instructions:
Installing EEBs on a NetBackup 52x0 / 5330 Appliance
https://www.veritas.com/docs/100023444
Using the NetBackup Emergency Engineering Binary (EEB) installer
https://www.veritas.com/docs/100019405
How To Install a NetBackup Emergency Engineering Binary (EEB) using VxUpdate
https://www.veritas.com/docs/100044788
How to install Emergency Engineering Binaries on a VCS clustered NetBackup server if the installation requires NetBackup services to be down?
https://www.veritas.com/docs/100021995
Recommended service state:
- Stop all NetBackup services before applying this hotfix.
Applies to the following product releases
Update files
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