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NetBackup 8.1.2 / 3.1.2 HotFix - Virtual Machine will not boot after restore (Etrack 3976070)

HotFix Critical


NetBackup 8.1.2 EEB Hotfix for issue related to Etrack 3976070, Virtual Machine will not boot after restore (article 100045660)


A hotfix is available for NetBackup 8.1.2 which resolves the following issues seen after an upgrade.


Restore of Win2012 R2 Virtual Machine with MBR dynamic boot disk (with System Reserved partition) completes with status 0, but the VM is not bootable once restored. The VM was backed up via VMWare Policy with the optimization parameter Exclude swap and paging files enabled.


A workaround is to disable Exclude swap and paging files in the VMWare policy.

Update files

File name Description Version Platform Size

Applies to the following product releases

Knowledge base


Severity Potential data loss Description A backup of a Win2012 R2 Virtual Machine completes with status 0 , but will not boot upon restore. This situation occurs if the following conditions are met: NetBackup 8.1.2 is installed on the master serv...