Veritas NetBackup™ for Enterprise Vault™ Agent Administrator's Guide

To run the Dtrace.exe application and collect Enterprise Vault logs

1. Begin this procedure on the computer where you installed the Enterprise Storage Service.

   Typically the 'Storage Service' is installed on and runs on the machine on which the Enterprise Vault Server has been installed. However it is possible for customers to have an environment where the 'Storage Service' is installed on and runs on a machine other than the Enterprise Vault Server.

2. Open a command prompt and go to the directory under which Enterprise Vault is installed.

   This directory (for example, C:\Program Files\Enterprise Vault) contains the Dtrace.exe file.

3. Run Dtrace.exe.
4. Set verbose logging on the required processes.

   Set verbose logging on the following processes when you want to collect migrator logs:

   • StorageFileWatch

   • EVStgOffilineOpns

   • StorageManagement

     This process is required to analyze logs when you want to test the Enterprise Vault Configuration.

   • StorageDelete

     This process is required when you want to analyze the logs after you delete a partition whose data has been migrated.

   Execute the following commands to set the verbose logging:

   • set StorageFileWatch verbose

   • set EVStgOfflineOpns verbose

   • set StorageManagement verbose

   • set StorageDelete verbose

   Enter the command, view, to see a list of processes for which you can enable verbose logging.

5. Set the log file. From the Command Prompt window, you can execute the command, log log_file_name, to set the log file.

   As an example, you enter the log EVLogs.txt to set the log file to C:\EVLogs.txt.

6. Enable monitoring. From the Command prompt window, you can execute the command, mon, to set monitoring.
7. Execute the migrator tasks for which logs are required.

   Execute the tasks (Migration/Retrieval/Deletion) for which logs are required. The Dtrace screen displays the various logs that are generated for the task.

8. Press Control-C to exit from the monitoring phase.
9. Disable logging.

   You must disable the logging to ensure that all log entries are stored in the log file. You can use the command, log, to disable logging.

   After you type the log command, you are prompted to confirm that you want to disable logging. Type,Yes.

10. Collect the log file.

    The log file that was configured in Steps 4 and 5 (C:\EVLogs.txt) now contains all of the required logs.