Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (8.0)
  1. Introducing NetBackup for Exchange
    1.  
      About NetBackup for Exchange
    2.  
      Features of NetBackup for Exchange
    3.  
      NetBackup for Exchange terminology
    4.  
      NetBackup documentation
  2. Installing NetBackup for Exchange
    1.  
      Planning the installation of NetBackup for Exchange
    2.  
      Verifying the operating system and platform compatibility for NetBackup for Exchange
    3.  
      NetBackup server requirements for NetBackup for Exchange
    4.  
      NetBackup client requirements for NetBackup for Exchange
    5.  
      Exchange server software requirements for NetBackup for Exchange
    6. Snapshot Client configuration and licensing requirements for Exchange snapshot backups
      1.  
        Requirements for Exchange off-host backups
      2.  
        Requirements for Exchange Instant Recovery backups
    7.  
      About the license for NetBackup for Exchange
  3. Configuring Exchange client host properties
    1.  
      Configuring Exchange client host properties
    2.  
      Exchange properties in the NetBackup Administration Console
    3.  
      About configuring a pause in consistency checks for Exchange 2007
    4.  
      About backing up all or only uncommitted Exchange transaction log files with snapshot backups
    5.  
      Configuring the Exchange granular proxy host
    6.  
      About truncating Exchange transaction logs with Instant Recovery backups
    7.  
      Truncating Exchange transaction logs by performing a backup to a storage unit
    8.  
      About consistency checks options for an Exchange 2010 or later backup
    9.  
      About the Exchange credentials in the client host properties
  4. Configuring the account for NetBackup Exchange operations
    1.  
      About configuring the account for NetBackup Exchange operations
    2.  
      About NetBackup and Microsoft Exchange Web Services (Exchange 2010 and later)
    3.  
      Creating a privileged NetBackup user account for EWS access (Exchange 2010 and later)
    4.  
      Creating a minimal NetBackup account for Exchange operations (Exchange 2010 and later)
    5.  
      Configuring the account for NetBackup Exchange operations (Exchange 2007)
    6.  
      About configuring the account for NetBackup Exchange operations with the right to Replace a process level token
  5. Configuring the Exchange hosts
    1.  
      Configuring the Exchange hosts
  6. Configuring Exchange Granular Recovery
    1. About Exchange backups and Granular Recovery Technology (GRT)
      1.  
        About mailbox discovery and Granular Recovery Technology (GRT)
      2.  
        Exchange granular clients and non-VMware backups
      3.  
        Exchange granular clients and VMware backups
      4.  
        Exchange granular operations and the NetBackup media server
    2.  
      Configuring an Exchange backup that uses Granular Recovery Technology (GRT) (non-VMware backups)
    3. About installing and configuring Network File System (NFS) for Exchange Granular Recovery
      1. About configuring Services for Network File System (NFS) on Windows 2012 and Windows 2012 R2 (NetBackup for Exchange)
        1.  
          Enabling Services for Network File System (NFS) on a Windows 2012 or Windows 2012 R2 media server (NetBackup for Exchange)
        2.  
          Enabling Services for Network File System (NFS) on a Windows 2012 or Windows 2012 R2 Exchange client
      2. About configuring Services for Network File System (NFS) on Windows 2008 and Windows 2008 R2 (NetBackup for Exchange)
        1.  
          Enabling Services for Network File System (NFS) on Windows 2008 or Windows 2008 R2 (NetBackup for Exchange)
      3.  
        Disabling the Server for NFS (NetBackup for Exchange)
      4.  
        Disabling the Client for NFS on the media server (NetBackup for Exchange)
      5.  
        Configuring a UNIX media server and Windows clients for backups and restores that use Granular Recovery Technology (GRT) (NetBackup for Exchange)
      6.  
        Configuring a different network port for NBFSD (NetBackup for Exchange)
    4.  
      Disk storage units supported with Exchange Granular Recovery Technology (GRT)
    5.  
      Disabling the cataloging for duplications of Exchange backups that use Granular Recovery Technology (GRT)
    6.  
      Cataloging an Exchange backup or VMware backup that uses Granular Recovery Technology (GRT)
    7.  
      Configuring the logon account for the NetBackup Client Service
  7. Configuring Exchange backup policies (non-VMware)
    1.  
      About Exchange automatic, user-directed, and manual backups
    2. About configuring a backup policy for Exchange Server
      1.  
        Policy recommendations for Exchange Server 2010 and later
      2.  
        Policy recommendations for Exchange Server 2007 backups
      3.  
        About policy attributes for NetBackup for Exchange
      4. Adding schedules to a NetBackup for Exchange policy
        1.  
          NetBackup for Exchange backup types
        2.  
          About schedule properties (NetBackup for Exchange)
      5.  
        Adding clients to a NetBackup for Exchange policy
      6.  
        Using physical node names in the clients list
      7. Adding backup selections to an Exchange policy
        1.  
          Adding entries to a backup selections list by browsing (NetBackup for Exchange)
        2.  
          Manually adding Exchange entries to the backup selections list
        3.  
          Performing Exchange backups with multiple data streams
        4.  
          Using multiple datastreams with Exchange Database Availability Groups (DAG)s
        5.  
          Using wildcards in an Exchange backup selections list
        6.  
          About excluding Exchange items from backups
        7.  
          Configuring exclude lists for Exchange clients
      8.  
        About Exchange backups and transaction logs
    3. About configuring snapshot backups of Exchange Server
      1.  
        About snapshot backups with Exchange Server
      2.  
        Limitations of Exchange snapshot operations
      3.  
        Configuration requirements and recommendations for the Exchange Server when performing snapshot operations
      4.  
        Consistency checks on Exchange snapshot backups
      5. Configuring a snapshot policy for Exchange Server
        1.  
          Snapshot options for backups of Exchange Server
        2.  
          Backup source for a Database Availability (DAG) backup or an Exchange 2007 replication backup
        3.  
          Configuring a preferred server list for a Database Availability Group (DAG)
        4.  
          Backup status for Exchange Database Availability Groups (DAGs) and the preferred server list
    4. About configuring Instant Recovery backups of Exchange Server
      1.  
        About Exchange Instant Recovery methods
      2.  
        Policy recommendations for Exchange Instant Recovery
      3.  
        About Storage Foundations for Windows (SFW) and Exchange Instant Recovery
      4.  
        About configuration requirements for the Exchange Server when you use Instant Recovery
      5.  
        About Exchange Instant Recovery with the Microsoft VSS Provider
      6. Configuring an Exchange snapshot policy with Instant Recovery
        1.  
          Adding schedules for Exchange Instant Recovery
        2.  
          Schedules settings in Exchange Instant Recovery policies
        3.  
          About Exchange Instant Recovery volume rotation
        4.  
          Adding backup selections to an Exchange policy with Instant Recovery
    5. Configuring streaming backups of Exchange Server (Exchange 2007)
      1.  
        Notes and limitations for creating a backup selections list for Exchange 2007 streaming database backups
    6.  
      Performing a manual backup (NetBackup for Exchange)
  8. Performing backups of Exchange Server, mailboxes, and public folders
    1.  
      About user-directed backups of Exchange Server data
    2.  
      About selecting a source client for an Exchange Server backup operation
    3.  
      Backup Files field descriptions
    4.  
      Performing user-directed snapshot backups of Exchange Server
    5.  
      Performing user-directed streaming backups of Exchange Server (Exchange 2007)
    6.  
      Performing user-directed full streaming backups (Exchange 2007)
  9. Performing restores of Exchange Server, mailboxes, and public folders
    1.  
      About Exchange server-directed and redirected restores
    2.  
      About selecting a destination client for an Exchange restore operation
    3.  
      About restoring Exchange database data
    4.  
      About existing Exchange Server transaction logs
    5. About restoring Exchange snapshot backups
      1.  
        Options for Exchange snapshot restores
      2.  
        Performing a snapshot restore of a Database Availability Group (DAG)
      3.  
        Performing a snapshot restore of an Exchange 2010 or later standalone server
      4.  
        Recovering an Exchange 2007 Local Continuous Replication (LCR) environment
      5.  
        Recovering an Exchange 2007 Clustered Continuous Replication (CCR) environment
      6.  
        Redirecting a Database Availability Group (DAG) snapshot backup to another database or to the recovery database (RDB)
      7.  
        Redirecting an Exchange 2010 or later standalone server snapshot backup to another database or to the recovery database (RDB)
      8.  
        Performing a snapshot restore of an Exchange 2007
      9.  
        Redirecting an Exchange 2007 snapshot backup to a storage group
      10.  
        Redirecting an Exchange 2007 snapshot backup to the recovery storage group
      11.  
        Manually mounting an Exchange database after a restore
    6. About restoring streaming backups of Exchange Server (Exchange 2007)
      1.  
        Options for streaming restores of Exchange databases
      2.  
        Restoring storage groups or storage group databases from a streaming backup
      3.  
        Redirecting an Exchange 2007 streaming backup to a recovery storage group
    7. About restoring individual Exchange mailbox and public folder items
      1.  
        About special characters in Exchange mailbox folders and message subjects
      2.  
        Prerequisites and operational notes for restoring Exchange individual mailboxes, mailbox folders, public folders, or messages
      3.  
        Options for restores of Exchange Server mailbox objects or public folder objects
      4.  
        Restoring Exchange mailbox or public folder objects
      5. About redirecting a restore of Exchange mailbox or public folder objects to a different path
        1.  
          About requirements for redirecting the restore of an Exchange mailbox or public folder object to a different path
        2.  
          Redirecting the restore of an Exchange mailbox, mailbox folder, or public folder
        3.  
          Redirecting a restore of an Exchange folder, message, or document to a different path
      6.  
        About using the command line to browse or restore Exchange granular backup images
  10. Protecting Exchange Server data with VMware backups
    1. About protecting Exchange Server data with VMware backups
      1.  
        About the Veritas VSS provider for vSphere (NetBackup for Exchange)
      2.  
        Support for VMware backups that protect Exchange Server
      3.  
        Limitations of using a VMware policy to protect Exchange Server
    2.  
      Notes for configuration of VMware policies that protect Exchange Server
    3. About configuring a VMware backup that protects Exchange Server
      1.  
        Installing the Veritas VSS provider for vSphere (NetBackup for Exchange)
      2.  
        Using NetBackup Accelerator to increase speed of full VMware backups (NetBackup for Exchange)
      3.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange
      4.  
        Configuring a VMware policy to back up Exchange Server
    4. About configuring a VMware backup that protects Exchange Server, using Replication Director to manage snapshot replication
      1.  
        Configuring Granular Recovery Technology (GRT) with a VMware backup that protects Exchange, using Replication Director to manage snapshot replication
      2.  
        Configuring a VMware policy to back up Exchange Server using Replication Director to manage snapshot replication
      3.  
        Configuring NetBackup with access to the CIFS share on the NetApp disk array (NetBackup for Exchange)
    5.  
      About restoring Exchange data from a VMware backup
    6.  
      Enabling protection of passive copies of the Exchange database with VMware backups (Exchange 2010 and later)
  11. Recovering an Exchange database to a repaired or an alternate Exchange server
    1.  
      About recovery of Exchange databases
    2.  
      Recovering an Exchange database
  12. Troubleshooting backups and restores of Exchange Server
    1. About NetBackup for Exchange debug logging
      1.  
      2.  
        Debug logs for NetBackup for Exchange backup operations
      3.  
        Debug logs for NetBackup for Exchange restore operations
      4.  
        Veritas VSS provider logs (NetBackup for Exchange agent)
      5.  
        Setting the debug level on a NetBackup for Exchange Windows client
    2. Viewing Event Viewer logs on an off-host Exchange server
      1.  
        Connecting to the remote Exchange server from within Event Viewer
      2.  
        About installing the Exchange System Management Tools on the remote server
    3. About NetBackup status reports
      1.  
        Viewing the progress report of a NetBackup for Exchange operation
    4. Troubleshooting Exchange restore operations
      1.  
        Restores to different Exchange service pack or different cumulative update levels
    5.  
      Exchange Server transaction log truncation errors
    6.  
      Dynamic enforcement of path length limit for Exchange backups and restores
    7.  
      Troubleshooting Exchange snapshot operations
    8.  
      Troubleshooting Exchange jobs that use Granular Recovery Technology (GRT)
    9.  
      Increased memory usage with Exchange 2010 and 2013
    10. Troubleshooting DAG backups and restores
      1.  
        Finding the current host server of the Database Availability Group (DAG)
      2.  
        Displaying and resetting the backup status for a Database Availability Group (DAG)
    11.  
      Troubleshooting VMware backups and restores of Exchange Server
  13. Appendix A. Configuring MAPI mailbox and public folder operations (Exchange 2007)
    1.  
      About Exchange MAPI mailbox and public folder operations
    2.  
      About configuring the account for NetBackup Exchange operations for MAPI mailbox and public folder operations
    3.  
      Configuring the logon account for the NetBackup Client Service for MAPI mailbox and public folder operations (NetBackup for Exchange)
    4.  
      About configuring Exchange Single Instance Store backups
    5.  
      Policy recommendations for MAPI mailbox and public folder operations
    6.  
      Configuring a policy for backups of individual Exchange mailboxes or public folders
    7.  
      Adding backup selections to an Exchange policy for MAPI mailbox and public folder backups
    8.  
      Notes and limitations when you create a backup selections list for MAPI mailbox and public folder backups
    9.  
      About excluding Exchange items from MAPI mailbox and public folder backups
    10.  
      Configuring exclude lists for Exchange clients in MAPI mailbox and public folder backup policies
    11.  
      Using wildcards in an Exchange backup selections list for MAPI mailbox or public folder backups
    12.  
      Performing user-directed MAPI backups of individual mailboxes and public folders
    13.  
      Restoring Exchange mailbox or public folder objects from MAPI mailbox or public folder backups
    14.  
      Redirecting a mailbox or public folder object from a MAPI mailbox backup
    15.  
      Debug logs for NetBackup for Exchange MAPI mailbox and public folder backup and restore operations
  14. Appendix B. NetBackup Legacy Network Service (Exchange 2010)
    1.  
      Configuring the logon account for the NetBackup Legacy Network Service (Exchange 2010)

Troubleshooting Exchange restore operations

Review the following information to troubleshoot any issues with Exchange restore operations:

  • Event ID 2059 is logged after a successful restore.

    If you restore a backup which included only uncommitted logs, Exchange may report an error similar to the following:

    Event Type:      Error
Event Source:    MSExchangeRepl
Event Category:  Service 
Event ID:        2059

    Refer to the following article for information on how to resolve this issue:

    http://www.veritas.com/docs/TECH88101

  • A restore of an Exchange database that contains a bracket in the name may fail.

    A restore of an Exchange database that contains a bracket in the name (for example, Exch_DB[Sales]), may fail if you select multiple images in the left pane of the Backup, Archive, and Restore (BAR) interface. To work around this issue, select the images to be restored one at a time.

  • An Exchange mailbox operation with bprestore has a status 5 error.

    If you start an Exchange mailbox restore operation with the bprestore command and encounter a status 5 error, check that the path is correct. The bplist command does not properly escape the "[" and "]" characters.

    For example, bplist returns the following path for a mailbox:

    /Microsoft Information Store/SG1/Mailbox1/backrest100 [backrest100]/

    Instead, edit the path so it appears as follows:

    /Microsoft Information Store/SG1/Mailbox1/backrest100 \[backrest100\]/

    Note:

    For VMware backups and restores, you need only configure the systems that browse for backups and the destination client that is used for restores. This configuration is not needed to capture the data during backups of the virtual machine.

  • Concurrent restores of multiple storage groups

    When you use multiple backup streams, for example, one stream for each storage group, only the last storage group restored in the last restore job is properly mounted. Recovery of the remaining storage groups is not complete.

    Take one of these corrective actions:

    • If you want to restore from a snapshot backup, mount the unmounted storage groups.

    • If you want to restore from a legacy (non-snapshot) backup, restore the logs from the last backup set for each storage group individually.

    To avoid these steps, you can also restore the storage groups individually in separate restore operations.

More Information

Displaying and resetting the backup status for a Database Availability Group (DAG)

Troubleshooting Exchange snapshot operations

Troubleshooting Exchange jobs that use Granular Recovery Technology (GRT)