Hang after upgrade to InfoScale 8.0.2u6 and RedHat 9.6

Article: 100075316
Last Published: 2025-09-13
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

Hang after upgrade to InfoScale 8.0.2u6 and RedHat 9.6

 

Error Message

The main system log showed various VxFS threads in a hung state, e.g.

Aug 10 04:32:43 ***** kernel: ? vx_write1_fast+0x87f/0xec0 [vxfs]  

is a call that is referenced in the syslog and which Arctera Engineering say can loop infinitely

 

Cause

The issue relates to changes made in RHEL 9.6 with Non-Uniform Memory Access (NUMA) code

 

Solution

VxFS 8.0.2.2801 has been released to avoid the hang symptoms and to allow VxFS to work with RHEL 9.6 NUMA changes. Please open a support case with Arctera in order to obtain.

The issue will also be addressed in forthcoming patch 8.0.2 update 7, due 15 October.

 

References

JIRA : STESC-9631

Was this content helpful?