NetBackup web services fail to start after upgrade to NetBackup 10.2 on Windows with certain time zones

Article: 100055730
Last Published: 2024-12-18
Ratings: 1 0
Product(s): NetBackup & Alta Data Protection

Problem

NetBackup web services fail to start after upgrading to NetBackup 10.2 on Windows with certain time zones.

 

Error Message

WARNING: NetBackup web services could not start on this host. This will cause failure of certain NetBackup operations. 

 

Cause

The following PostgreSQL time zone files for Windows are missing:

  • America\Blanc-Sablon
  • America\Guadeloupe
  • America\Hermosillo
  • America\Miquelon
  • America\Sao_Paulo
  • America\Yellowknife
  • America\Kentucky\Monticello
  • Asia\Colombo
  • Asia\Qyzylorda
  • Europe\Oslo

 

Solution

Contact Technical Support and reference this article if this issue is being encountered and the server is in one of the impacted time zones.

 

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