Rollback after NetBackup Appliance upgrade failure causes inactive media server

Article: 100039112
Last Published: 2017-07-13
Ratings: 2 0
Product(s): Appliances


During an upgrade to 2.7.x or later, if a canceled replication operation is restarted right after the checkpoint is created, the upgrade fails and the system rolls back automatically. After rollback, you can not start a backup because the media server is no longer active.

To ensure a successful backup, use the following steps to activate the media server manually:

  1. Log on to the NetBackup Administration Console as administrator.

  2. On the left panel, navigate to Media and Device Management > Devices > Media Servers .

  3. On the right panel, right-click the media server you need and select activate from the shortcut menu.

For further assistance, contact Veritas Technical Support.

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