Please enter search query.
Search <product_name> all support & community content...
Article: 100031869
Last Published: 2017-12-08
Ratings: 0 1
Product(s): Desktop Laptop Option
Problem
Unable to launch the DLO Administration Console.Error Message
Communications with the DLO services are down. Check to see if DLO services are running on ".Cause
The issue is caused when the value for the DEFAULTDATABASESERVER is incorrect / removed.Solution
Please follow these steps:
1. Backup the SETUP.INI file that is found in the following path on the DLO Administration server:
C:\Program Files\Veritas\Veritas DLO\DLOAgent\
2. Edit the above file and scroll down to the following section:
[Startup]
Within this section, enter the name of the DLO Database SQL Server within the quotes of the following parameter:
DEFAULTDATABASESERVER="<name_of_database_server>"
Example:
3. Save the file and launch the DLO Admin Console.
References
Etrack : 3867021