Backup Exec for Windows Servers hotfix and service pack installation guide.
Live Update Installation Procedure
To install a hotfix/service pack on a media server using Live Update, within the Backup Exec console go to 'Menu > Installation and Licensing > Live Update'. By default Live Update will be launched in Express mode and after clicking next any available patches will be installed.
Note: In order to see the hotfix(s)/service pack(s) that are available first and then choose which to install, it is necessary to change the mode from Express to Interactive. To do this, go to 'Options > Configure' on the initial Live Update screen and change the install mode. The Interactive mode will also allow more details to be seen about each available update before it is installed.
Note : The Remote Agent for Windows Servers (RAWS) has been renamed to Agent for Windows in Backup Exec 2012 and above.
After installing the hotfix/service pack to the Backup Exec media server(s) perform one of the following to update any machines with the Remote Agent:
The remote agent patching or update process creates a job that can be scheduled on a recurrence, run on date, or run now.
See Related Documents 000016001 for more information on how to install\update the Agent for Windows Server.
Central Administration Servers
Before installing the hotfix/service pack on a Backup Exec Central Administration Server (CAS), see the About upgrading an existing CASO installation section in the Backup Exec Administrator's Guide for recommendations on upgrading CAS and Managed Backup Exec server systems.
Remote Agent for Linux/Unix Servers (RALUS), Remote Agent for Macintosh Systems (RAMS), and Remote Media Agent for Linux Servers (RMALS)
If the hotfix is identified as targeting RALUS/RAMS/RMALS and you have RALUS/RAMS/RMALS systems in your environment, you must deploy the patch to all RALUS/RAMS/RMALS protected systems in your environment. Note that some patches affect only certain platforms - for example, a patch that targets only Linux does not need to be applied to systems running RALUS on Solaris. To apply the patch, follow these steps:
To verify the hotfix installed on the RALUS/RAMS/RMALS system:
Note: RALUS/RAMS/RMALS hotfixes cannot be uninstalled. Removing and reinstalling RALUS/RAMS/RMALS from the installation media will revert the system back to the base version of RALUS/RAMS/RMALS with no hotfixes installed.
Related Knowledge Base Articles
Was this content helpful?
Rating submitted. Please provide additional feedback (optional):