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Veritas AutoSupport infrastructure update for Call Home endpoints

Articolo: 100039133
Data ultima modifica: 2022-12-06
Valutazioni: 3 1
Prodotto/i: Appliances

Description

The Veritas AutoSupport infrastructure uses Static IP addresses for the data transmission endpoints. Firewall rules must be created to permit outbound traffic to the designated endpoint addresses.

Endpoint IP Addresses / CIDR Range Purpose
https://api.appliance.veritas.com 199.43.186.0/24 

 

Appliance Provisioning & Registration, Virtual Appliance Serialization

Transmission of diagnostic log data (DataCollect) for NetBackup Appliances running NBA 3.1 release and newer
https://receiver.appliance.veritas.com 199.43.186.0/24 

 		 Appliance Health state & telemetry data, critical event data
https://sort.veritas.com 34.202.11.29 34.197.5.36 54.86.151.93 34.192.95.251 54.81.210.150 52.201.138.215 34.204.33.111 34.192.203.97 52.71.204.161 34.192.228.246 50.17.161.188 52.73.115.37 18.214.32.197 34.192.168.206 52.200.140.163 54.80.191.1 18.215.12.244 34.194.100.157 34.199.224.147 23.20.188.230 107.23.76.161 54.226.15.54 23.20.228.117 52.73.186.89 100.25.237.165 34.194.203.94 34.237.197.128 18.235.54.154 34.193.175.71 52.203.61.250 Transmission of diagnostic log data (DataCollect) for NetBackup Appliances running NBA 3.0 release and older
 
Note: This URL is no longer in use for Appliances running NBA 3.1 or newer releases
https://telemetry.veritas.com 18.233.193.23 
34.193.181.213 
3.89.95.53 
100.25.49.247 
52.1.84.49 
3.215.89.60 
3.221.86.210 
50.17.244.148 
52.86.154.205 
3.227.81.214 
54.209.113.138 
18.206.63.230		 NetBackup Product Improvement Program telemetry

 

The Veritas AutoSupport infrastructure is supported for the following appliance platforms:

  • NetBackup appliance models 52xx & 53xx with software versions 3.2 or later installed
  • Flex appliance models 51xx, 52xx & 53xx with software versions 2.0.1 or later installed
  • Access appliance models 33xx with software versions 7.4.2.300 or later installed
  • Flex Scale Appliance models 55xx with software versions 2.1 or later installed
  • NetBackup Virtual Appliance models running NBA 3.0 or newer

 
Veritas strongly recommends using DNS-based hostname inclusion for proxy and firewall configurations to ensure maximum compatibility for all of the endpoints mentioned above.

For more information on Veritas AutoSupport, please refer to the AutoSupport Reference Guide 

 

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