Problem
Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 3419 / V-437-3419. Event 3419 can occur in Enterprise Vault for several reasons. It is related to an archiving or retrieval task (ArchiveTask, RetrievalTask or JournalTask).
| Sample Event | Value |
| Event ID | 3419 |
| Category | ArchiveTask, RetrievalTask or JournalTask |
| Description | There was a problem accessing an Exchange or later server. The dispenser will re-queue the current item and sleep for 1 minute(s). |
Solution
The below list illustrates the most common solutions pertaining to Event 3419.
| Error Description | Article |
| Exchange 2010 Mailbox Archiving performance is degraded, producing Event IDs 3419 and 2217 and CAS errors. | 100005787 |
| Scheduled archiving does not run. Exchange member server does not host an active Exchange database. | 100025342 |
| Multiple issues archiving and restoring items from Exchange. OWA reports: "Archived item is currently unavailable". | 100027520 |
| Unable to archive or retrieve items while events 2190, 3436, and 3419 are being generated | 100034139 |
| Exchange 2010 Mailbox Archiving performance is degraded, producing Event IDs 3419 and 2217 and CAS errors | 100005787 |
| Enterprise Vault archiving tasks experience connection issues with Exchange 2013 targets | 100023830 |
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