The NetBackup FlashBackup feature is not compatible with servers running Sun's Solstice Disk Suite (SDS).

Problem

The NetBackup FlashBackup feature is not compatible with servers running Sun's Solstice Disk Suite (SDS).

Solution

Dear Valued Customer,

Product quality and customer responsiveness are consistent VERITAS Software hallmarks; therefore, any and all issues are taken very seriously and are quickly addressed.

NetBackup's FlashBackup feature, used in conjunction with Solstice Disk Suite(SDS),  is an unsupported configuration and could result in data loss.  The backups and restores appear to be successfully executed, however, restores may contain incomplete data.  The architectural design of the two products are not compatible and prevent this combination from being supported.  

For customers that wish to utilize the VERITAS NetBackup FlashBackup feature we recommend using the current version of VERITAS Volume Manager.  This combination is fully supported by VERITAS .

Please note that FlashBackup is a optional feature for NetBackup.  If FlashBackup is not installed,  there are no known compatibility issues with standard NetBackup Operations in conjunction with Solstice Disk Suite.  Its only when the FlashBackup feature is used that an  incompatibility exist.  

For more details on this issue, please review the TechNote at the following URL:  


http://seer.support.veritas.com/docs/232495.htm

Sincerely,

VERITAS Technical Support



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