When attempting to backup a remote computer the job fails with the following error: V-79-57344-38730 - Backup Exec failed to authenticate with virtual machine 'SERVERNAME'.

Problem

When attempting to backup a remote computer the job fails with the following error: V-79-57344-38730 - Backup Exec failed to authenticate with virtual machine 'SERVERNAME'.

Error Message

Backup- SERVERNAME
V-79-57344-38730 - Backup Exec failed to authenticate with virtual machine 'SERVERNAME' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

These errors may also be logged to the event logs of the remote machines:

Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          11/24/2009 11:56:06 AM
Event ID:      4625
Task Category: Logon
Level:        Information
Keywords:      Audit Failure
User:          N/A
Computer:      SERVERNAME
Description:
An account failed to log on.

Subject:
Security ID: SYSTEM
Account Name:   ACCOUNT
Account Domain: DOMAIN NAME
Logon ID: 0x3e7

Logon Type: 4

Account For Which Logon Failed:
Security ID: NULL SID
Account Name: ServiceBackupExec
Account Domain: DOMAIN NAME

Failure Information:
Failure Reason: The user has not been granted the requested logon type at this machine.
Status: 0xc000015b
Sub Status: 0x0

Cause

The account specified in the backup job does not have all the necessary rights needed for the backup.

 

Solution

• Act as part of the operating system
• Create a token object.
• Back up files and directories.
• Restore files and directories.
• Managed auditing and security log.
• Logon as a batch job (only for Windows Vista, Windows 7, and Windows 2008). 

Refer the following article on Backup Exec service rights : www.veritas.com/business/support/index