Full Backup job on DFS (Distributed File System) servers fails with the error messages "The directory or file was not found, or could not be accessed." and "Out of disk space"

Problem

Full Backup job on DFS (Distributed File System) servers fails with the error messages "The directory or file was not found, or could not be accessed" and "Out of disk space"

Error Message

Final error: 0xe00084af - The directory or file was not found, or could not be accessed. For additional information regarding this error refer to link V-79-57344-33967 and V-79-10000-11242 - VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot.

Error message from the Job Log:

Backup- \\Server\F:  - AOFO: Initialization failure on: "\\CN1-FILE01\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11242 - VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot. Microsoft Volume Shadow Copy Service (VSS) requires an NTFS volume with at least 100 MB of free space for each volume that will be snapped. 

Cause

1. The Shadow Copy Service is disabled for the Volume to be snapped. 


2. The Shadow Copy Service is allocated limited amount of space which is not sufficient for the creation of snap.

Follow the Article www.symantec.com/docs/TECH38007 to fix the issue

If the Shadow Copy is already enabled and if the following Event ID shows:

Event ID:

Event Type: Error
Event Source: VolSnap
Event Category: None
Event ID: 39
Date: 9/11/2009
Time: 9:03:03 PM
User: N/A
Computer: ***********
Description:
When preparing a new volume shadow copy for volume C:, the shadow copy storage on volume E: could not be located in non-critical space.  Consider using a shadow copy storage volume that does not have any shadow copies.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Solution

Increase the free space option to "No Limit" and try to run the job
 
 
 

 

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