ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 2776
Time: 2:22:42 PM
An exception occurred in routine
EXCEPTION_STACK_OVERFLOW @ 0x10052F37
Configure shortcut policy to include less than 30,000 characters of original message body.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.
There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com.