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Anti-virus software settings/configuration may negatively impact a backup job's throughput rate/speed, especially when targeted to Backup-to-Disk (B2D) locations

Article: 100022393
Last Published: 2018-04-05
Ratings: 0 0
Product(s): Backup Exec

Problem

Anti-virus software settings/configuration may negatively impact a backup job's throughput rate/speed, especially when targeted to Backup-to-Disk (B2D) locations

Solution

Troubleshooting steps for testing purposes:
 
1. Add an exclusion for the Backup Exec installation directory.
2. Add an exclusion for any local backup to disk locations. 
3. Temporarily disable any "On Access Scanning" features the anti-virus software may have. 
 
If the backup speed improves and it is determined the anti-virus software's processes are the cause of the backup performance issue after performing the steps above, contact the anti-virus software vendor for further assistance with resolving the issue.  Review the Related Articles Section below also for further troubleshooting information.
 
 

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