Shortcuts not updated after PST import to new archive in 8 SP2

Problem

After exporting an Enterprise Vault archive to a PST file and attempting to import that PST file to a new archive in Enterprise Vault 8.0 service pack 2, the Enterprise Vault shortcuts in the target mailbox are not updated and no longer function.

Error Message

No errors reported

Solution

If on Enterprise Vault 8.0 SP2, see attachments section for Hotfix_337511.zip
 
This issue is currently resolved in the following release:

Enterprise Vault 8.0 SP3
http://www.symantec.com/docs/TECH63623
 

 

 

 

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