ASP.NET generates Event ID 1309 "An unhandled exception has occurred" and "Server Too Busy" in the Enterprise Vault server

ASP.NET generates Event ID 1309 "An unhandled exception has occurred" and "Server Too Busy" in the Enterprise Vault server

  • Article ID:100022200
  • Last Published:
  • Product(s):Enterprise Vault

Problem

ASP.NET generates Event ID 1309 "An unhandled exception has occurred" and "Server Too Busy" in the Enterprise Vault server

Error Message

Type: Warning
Date: 10/7/2009
Time: 5:05:11 PM 
Event: 1309
Source: ASP.NET 2.0.50727.0
Category: Web Event
User: N/A
Computer: EVServer
Description:
 
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/7/2009 4:05:11 PM
Event time (UTC): 10/7/2009 9:05:11 PM
Event ID: c0dcd4c3c6d945e9be662289d71eceb2
Event sequence: 1438319
Event occurrence: 2680
Event detail code: 0
Application information:
   Application domain: /LM/W3SVC/1/ROOT/EnterpriseVault-1-128994056021817475
   Trust level: Full
   Application Virtual Path: /EnterpriseVault
   Application Path: d:\Program Files\Enterprise Vault\webapp\
   Machine name: USCDCXEV03
Process information:
    Process ID: 10280
    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
 Exception information:
   Exception type: HttpException
   Exception message: Server Too Busy
Request information:
   Request URL: http://EVServer.Domain.com/EnterpriseVault/GetIncrSlotWithServer.aspx
   Request path: /EnterpriseVault/GetIncrSlotWithServer.aspx
   User host address: 10.1.1.204
   User: EVUser
   Is authenticated: True
   Thread account name: NT AUTHORITY\SYSTEM
Thread information:
   Thread ID: 59
   Thread account name: NT AUTHORITY\SYSTEM
   Is impersonating: False
   Stack trace:    at System.Web.HttpRuntime.RejectRequestInternal(HttpWorkerRequest wr, Boolean silent)

 

Cause

The "appRequestQueueLimit" specifies the maximum number of requests that ASP.NET queues for an application. Incoming requests are rejected with the error "Server Too Busy" when the queue exceeds the limit that is specified in this attribute.

Solution

The "appRequestQueueLimit" within the Enterprise vault web.config file needs to be increased. This file can be found underneath \Program Files\Enterprise Vault\Webapp.

To make these changes follow steps below:

 

 

 


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