Problem
Backup Exec for Windows Servers installation on Windows 2008 Server fails with "Failed to install SQL Express BKUPEXEC instance error 5"
Error Message
Failed to install SQL Express BKUPEXEC instance error 5
Backup Exec installation fails and the install log (bkupinst.htm) reports following error:
ERROR: Failed to install SQL Express BKUPEXEC instance with error 5.
Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
Failed to install third party products.
Validating install complete
Success unloading BEINSTDLGS.DLL.
CLEANUP: Install has removed the following files from: C:\DOCUME~1\<user>\LOCALS~1\Temp\1\{B52AF7AF-C5B3-47FC-8116-AD2208FC8904}
Removed files:
ERROR: Installation failed with error 1603.
Solution
"...A file screen template defines a set of file groups to screen, the type of screening to perform (active or passive), and (optionally) a set of notifications that will be generated when a user saves, or attempts to save, an unauthorized file. If you base your file screens on a template, you can automatically update all file screens that are based on a specific template by editing that template..."
On Windows 2008 Server go to Start --> All Programs --> Administrative Tools --> File Server Resource Manager and select File Screens on File Screening Management node.
On the right pane should appear the defined File Screen templates.
Open the properties of the File Screen template that monitors HD.
Uncheck System Files, Executable files and Temporary Files groups.
Re run the setup.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.