Event id 6883 is generated when attempting storage expire on a vault store with no open partitions when using Enterprise Vault 2007.

Problem

Event id 6883 is generated when attempting storage expire on a vault store with no open partitions when using Enterprise Vault 2007.

Error Message

Event id 6883. Unable to complete deletion request. The Vault Store does not contain any open partitions {0XC0041AA2.EN_US}
 

Workaround:
Enterprise Vault requires an open partition to perform this request.  
1.  Open the existing partition or create a new partition for the Vault Store and set as Open.
2.  Restart the Storage Service.
3.  Resubmit the Expiry run.

Solution

This issue is currently resolved in the following release:

Enterprise Vault 8.0 SP2 - Release Details
http://www.symantec.com/docs/TECH63622

 


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