Events 4167 and 6793: Items will not archive or cannot be imported from a PST

Problem

Items will not archive or be able to be imported from a PST with errors 4167 and 6793 seen in the Enterprise Vault Event log and Dtrace of StorageArchive or MigratorServer.
 

Workaround:
 
On the EV server, standardize the settings in Control Panel > Regional and Language Options to use only one Location and its associated Language.

e.g. English (United Kingdom); United Kingdom; English (United Kingdom)

and not

e.g. English (United Kingdom); Hungary; English (United States)

 

Solution

This issue is currently resolved in the following release:

Enterprise Vault 8.0 SP3 - Release Details
http://www.symantec.com/docs/TECH63623

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