BUG REPORT: Disaster Recovery, 'CR Garbage Collection', 'PDDO Backup' or 'PDDO Data Removal' workflows may hang on the first jobstep in a Queued/Running_Hold state

Problem

Disaster Recovery, 'CR Garbage Collection', 'PDDO Backup' or 'PDDO Data Removal' workflows may hang on the first jobstep in a Queued/Running_Hold state

Error Message

PureDisk job log from any of the aforementioned workflows may report "waitprevjobinworkflow" on the first jobstep.

 

Solution

Symantec has acknowledged that the above-mentioned issue (ETrack 1790525) is present in the current version(s) of the product(s) mentioned at the end of this article. This issue is currently being proposed by Symantec to be addressed in PureDisk 6.6 and higher.

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