A Job Log gives the error of "One or more errors were encountered converting this log into a web page for display" if it is very large in size.

Problem

A Job Log gives the error of "One or more errors were encountered converting this log into a web page for display" if it is very large in size.

Error Message

One or more errors were encountered converting this log into a web page for display
Illegal xml character.

Solution

Reason:
 
If the Job Log is very large in size it will not be able to convert to HTML.
 

 
Solution:
 
1. Find the Job Log in Program Files\Symantec\Backup Exec\Data.
 
2. Check the size of the XML log file.
 
3. Open the XML file in WordPad and find out what is causing the log to be so large.
 

 
Possible causes:
 
Legacy Mailbox backups with Mapi errors.
 
Detail Logging of the Job Log.
 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)