This article explains how to configure the VSS System provider to perform snapshot backups with Backup Exec for Windows Servers explicitly when Backup Exec for Windows Servers and Backup Exec System Recovery coexist.
It is important to note that even though the applications can co-exist, jobs from the two applications should not be scheduled to run at the same time on the same systems. When both applications are run at the same time against the same resource, one or both will fail.
To configure System provider explicitly, please refer the following instructions:
Edit the "Advanced Open File Option" section in the backup job properties for the Backup job to use the Microsoft Shadow Copy Provider explicitly. (Figure 2)
1. Hardware provider
2. Software provider
3. System provider
"Symantec Software VSS Provider" mentioned above is registered by BESR. Running the "VSSADMIN LIST PROVIDERS" command on the server shows the presence of "Symantec Software VSS Provider" prior to "Microsoft Software Shadow Copy Provider". (Figure 3)