NBU 6.5.4 BUG REPORT: A VCB (VMware Consolidated Backup) job may display spurious "Unable to add to excluded file list error" entries in the Job Details.

Problem

NBU 6.5.4 BUG REPORT: A VCB (VMware Consolidated Backup) job may display spurious "Unable to add to excluded file list error" entries in the Job Details.

Error Message

Error bpbrm(pid=) from client : ERR - Unable to add to excluded file list error = 4099

Solution

Bug: 1680579

Symptoms/Log Files:
In the Job Details of a VMware Consolidated Backup (VCB), numerous "errors" with IDs equal to or greater than 4096 may be displayed.  An example is given above.  

It should be noted that the backup jobs themselves are successful, with status code 0 reported in the Activity Monitor.

These messages may be found in the bpbkar log on the client.  For example:
14:08:25.415: [5340.5344] <2> tar_base::V_vTarMsgW: ERR - Unable to add to excluded file list error = 4098

Note that in the example above, this message is correctly logged at the informational ("<2>") level.  These warnings can safely be ignored.

On the media server's bpbrm log, however, equivalent messages are erroneously logged at a critical ("<16>") level.  For example,
14:08:25.557: [5380.5136] <16> bpbrm main: from client <client>: ERR - Unable to add to excluded file list error = 4098

It is these messages which are also logged to the Job Details, often in numerous amounts.

ETA of Fix:
The formal resolution for this issue (Etrack 1680579) is included in the following patch release:
  • NetBackup 6.5 Release Update 5 (6.5.5)
This release is available at the support web site at:
 http://www.symantec.com/business/support/downloads.jsp?pid=15143

Workaround:
A fix for this issue for NetBackup 6.5.4. can be obtained by accessing this TechFile:
 http://support.veritas.com/docs/329235


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