After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated
spidXX,Unknown,Service Broker needs to access the master
key in the database 'EVAccelerator'. Error code:25.
key has to exist and the service master key encryption is required.
spidXX,Unknown,Error: 28054 Severity: 11 State: 1
Symantec Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.