When trying to backup Stub files (Placeholders) Backup Exec for Windows Servers is pulling the archived files from the Enterprise Vault (EV) server and then backing up. This increases the backup size and reduces the throughput.

Problem

When trying to backup Stub files (Placeholders) Backup Exec for Windows Servers is pulling the archived files from the Enterprise Vault (EV) server and then backing up. This increases the backup size and reduces the throughput.

Solution


There are additional backup requirements for file servers to backup the placeholder rather than the archived file (recalling this file from the vault to the file server then to tape).

The file server must be put into backup mode before backing up.  This allows the placeholders to be backed up only.

This should be a normal procedure for regular file server backups.

1. To set the file server into backup mode use the EV command:

EVFSABackupmode.exe backup

2. Run the backup.

3. To return the server to normal working mode:

EVFSABackupmode.exe normal

The EVFSABackupmode.exe file is located at \C$ \program files\enterprise vault\EVFSABackupmode.exe assuming C$ is where KVS was installed.

Note: that while the file server is in backup mode, access to archived files via the placeholder is unavailable.  Therefore the restore process would only restore the placeholders.

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)