Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

Problem

Event ID 57802 - The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

Error Message

The Backup Exec Server Service did not start. An internal error (4313) occurred in object -1.

Solution

The Backup Exec Server Service (BESERVER.EXE) will not start and the following error is reported in the Application Log:
 
 
ERROR:
 
Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57802
 
Description:
The Backup Exec Server Service did not start.  An internal error (4313) occurred in object -1.
 
The Backup Exec Server service will not start if the Backup Exec SQL database (BEDB) is in Single User Mode. Please use the SQL Management Tools to determine if the BKUPEXEC BEDB SQL database is in Single User mode. If it is in Single User Mode, take the Backup Exec database out of Single User mode and restart the SQL SERVER (BKUPEXEC) service and all the Backup Exec services.
 
How to: Set a Database to Single-user Mode
http://msdn.microsoft.com/en-us/library/ms345598.aspx

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)