Unable to archive email or restore previously archived email access is denied.

  • Modified Date:
  • Article ID:000037418


Unable to archive email after migrating an Enterprise Vault (EV) enabled mailbox to another exchange server, a pop-up is displayed Error Description 0x80070005: Access is denied.  Additionally restoring previously archived email is affected as well.  See error section below for further details.



Error Message

See figure 1 below, a pop-up message is displayed in Microsoft Outlook when attempting a "Store in Vault" function:

Figure. 1

See figure 2 below, apop-up message is displayed in Microsoft Outlook when attempting a "Restore from Vault" function:

Figure. 2



The mailbox in question was migrated from a Microsoft Exchange server previously targeted for Enterprise Vault (EV) archiving.



See Article: TECH48928 on "How to move archive-enabled mailboxes from one Exchange server to another."  Part lll and Part lV of TECH48928 are pertininant to said solution, however review the article for further detail on "How to move archive-enabled mailboxes from one Exchange server to another" in case any steps were overlooked.

Terms of use for this information are found in Legal Notices.



Did this article answer your question or resolve your issue?


Did this article save you the trouble of contacting technical support?


How can we make this article more helpful?

Email Address (Optional)