Cannot delete phantom drive from the EMM database.

  • Article ID:100020167
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Problem

Cannot delete phantom drive from the EMM database.

Solution

ISSUE:
Cannot delete phantom drive from the Enterprise Media Manager (EMM) database.
Post 6.5.2, a new command was added to clean up phantom devices in EMM.

Warning:   This is a powerful command and must be used with caution. This command will remove all records for an entire media server in EMM.
nbemmcmd -deletealldevices

Here is the usage:
NBEMMCMD, Version:6.5.2A
Help requested.
Usage:
nbemmcmd -deletealldevices [-allrecords] [-emmname <string>] [-emmport <unsigned integer>]
[-machinename <string>]
[-machinetype <api | app_cluster | client | cluster | disk_array | master | media | ndmp | virtual_machine>]
Command completed successfully.

The following command would get this output from the master:
EXAMPLE
bash-2.05# ./nbemmcmd -listhost -verbose
NBEMMCMD, Version:6.5
The following hosts were found:
diz.host.name.com
MachineName = "diz.host.name.com"
MachineDescription = ""
MachineNbuType = server (6)
diz.host.name.com
ClusterName = ""
MachineName = "diz.host.name.com"
GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"
LocalDriveSeed = ""
MachineDescription = ""
MachineFlags = 0xe7
MachineNbuType = master (3)
MachineState = active for disk jobs (12)
NetBackupVersion = 6.50 (650000)
OperatingSystem = solaris (2)
ScanAbility = 5
guitarman.host.name.com
ClusterName = ""
MachineName = "guitarman.host.name.com"
LocalDriveSeed = ""
MachineDescription = ""
MachineFlags = 0xe7
MachineNbuType = media (1)
MachineState = active for tape and disk jobs (14)
MasterServerName = "diz.host.name.com"
NetBackupVersion = 6.50 (650000)
OperatingSystem = solaris (2)
ScanAbility = 5
talon
MachineName = "talon"
MachineDescription = ""
MachineFlags = 0
MachineNbuType = ndmp (2)
Command completed successfully.

To remove host "diz.host.name.com" the command would be:
nbemmcmd -deletealldevices -machinename diz.host.name.com -machinetype master

This would remove all devices associated to the host "diz.host.name.com"

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