Restore and Verify jobs on SATA tape drives will fail with "0xe00084ca - The data being read from the media is inconsistent"

Problem

Restore and Verify jobs on SATA tape drives will fail with "0xe00084ca - The data being read from the media is inconsistent"

Error Message

0xe00084ca - The data being read from the media is inconsistent.

Verify- C: An inconsistency was encountered on the storage media in SONY 1.

The error has been reported with SATA tape drives, most commonly on tape drives that are connected to Silicon Image and RAID capable SATA controllers (Figure 1). The error will occur on both Verify and Restore jobs:

Figure 1:

 

Solution

For RAID enabled SATA controllers, please see following tech note and verify that your controller is supported: 
 
Backup Exec Hardware Compatibility Lists:
http://entsupport.symantec.com/carveout_PID_15047_view_CL.htm
 

 

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