Hardware Fault Errors may occur when performing operations with a tape device.

Problem

Hardware Fault Errors may occur when performing operations with a tape device.

Error Message

0xe00084ed-Critical - The tape drive has a hardware fault or Warning - The memory in the tape cartridge has failed, which reduces performance.

Solution


Do not use the tape cartridge for further backup operations.  Only use the tape media which is supported/recommended by the manufacturer of the tape drive. Try using a different tape and if the issue persists, open a support case with the hardware manufacturer & review/perform the steps in the following document:
 

How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec for Windows Servers

www.symantec.com/docs/TECH24414
 

 

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