"Installing Publisher failed with error code: 1618" occurs when attempting to install Backup Exec System Recovery (BESR) Management Control.

Problem

When attempting to install Backup Exec System Recovery (BESR) Management Control on a client system the error below is generated.

Error Message

Installing Publisher failed with error code: 1618

Cause

Issue can occur if multiple instances of MSIEXEC.EXE is running.

Solution

 

End process all

MSIEXEC.EXE

processes in the Windows Task Manager and attempt the management control install again

. If issue persists, reboot the system before next install attempt.

 

 

Applies To

Windows based environment.

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